On occasion, you lead yourself astray by saying or doing something that is unacceptably hurtful. It is human nature to make mistakes. When is it appropriate to express your regret for upsetting someone’s feelings? Undoubtedly, while you can’t go back and undo or redo the past, you can take action to repair the harm you caused.
The ideal approach in most situations is to respond in a good positive manner. There are times, though, that you may feel stressed, insecure, overwhelmed, or conflicted and because of this, without realizing you enter into a reactive mode. Unfortunately, in that moment, you speak sharply in a defensive or insulting manner. Your unstable reaction becomes exaggerated and it results in a frustrating aftermath not only for you, but also, for the recipient.
While your intention may not have been to hurt this person on purpose, you recognize that your action nevertheless did hurt or inconvenience them. Without too much delay, if you genuinely feel bad, this regret needs to be communicated. In order to regain your equilibrium you need to deal with your lapse of carelessness.
It has nothing to do with right or wrong but with how you made a person feel. Hurtful feelings need to be respected and validated, especially, if you care about the other person. An apology simply means that you made someone feel bad with your words or actions and you are sorry about that.
Continue reading “When To Say You’re Sorry”

The problem is, sometimes we think up the worst possible scenarios for our own lives. These scenarios cause our self unnecessary worry. The good news is, like Mark Twain suggests, most of these scenarios never come true. Unfortunately though when we continually think the worst, it will cause us unnecessary suffering. “What-if” questions are usually only possibilities and not reality.
It is natural that we do get caught up imagining the worst from time to time. After all, we are only human. But the trick is to catch ourselves in it so that we can find our way out. Mark Twain said, “You can’t depend on your eyes when your imagination is out of focus.” So how can you bring your imagination under control and make it work for you rather than against you?
So many of my clients over the years have asked me, “How is it I can trust?” Trust is a difficult topic. When we have been disrespected, it becomes challenging to trust. So, how can we trust again? Is it possible to rebuild trust in someone who totally disappointed us?