When To Say You’re Sorry

On occasion, you lead yourself astray by saying or doing something that is unacceptably hurtful. It is human nature to make mistakes. When is it appropriate to express your regret for upsetting someone’s feelings? Undoubtedly, while you can’t go back and undo or redo the  past, you can take action to repair the harm you caused.

The ideal approach in most situations is to respond in a good positive manner. There are times, though, that you may feel stressed, insecure, overwhelmed, or conflicted and because of this, without realizing you enter into a reactive mode. Unfortunately, in that moment, you speak sharply in a defensive or insulting manner. Your unstable reaction becomes exaggerated and it results in a frustrating aftermath not only for you, but also, for the recipient.

While your intention may not have been to hurt this person on purpose, you recognize that your action nevertheless did hurt or inconvenience them. Without too much delay, if you genuinely feel bad, this regret needs to be communicated. In order to regain your equilibrium you need to deal with your lapse of carelessness.

It has nothing to do with right or wrong but with how you made a person feel. Hurtful feelings need to be respected and validated, especially, if you care about the other person. An apology simply means that you made someone feel bad with your words or actions and you are sorry about that.
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